Changelog
This page documents the update history for the Ticketing System solution. New entries are added at the top with each release.
2026-03-24
Backup files:
Changes:
- Fixed error "SLA Config not found" when marking a ticket as completed
- All JS Blocks now support theme adaptation (automatic light/dark mode switching)
- All JS Blocks now support i18n (follows system language settings)
2026-03-02
Backup files:
- nocobase_tts_v2_backup_260302.nbdata
- nocobase_tts_v2_sql_260302.zip
Changes:
- Initial release of Ticketing System v2
- T-shaped data architecture: core ticket table + business type extension tables
- 4 AI Employees: Sam (smart dispatching), Grace (customer success), Max (knowledge assistant), Lexi (translation)
- SLA monitoring, customer satisfaction ratings, knowledge base self-circulation